We work with eye doctors and other doctors such as primary care physicians to assist in providing the best patient care available. We are committed to helping you grow your practice.

Consumer Only Products

Contacts

39608 Eureka Dr. Newark, CA 94560

support@eyeque.com

+1 (510) 455-8168

// Other Notices

Explore the following legal terms, policies, and explanations

EyeQue® develops and distributes at-home vision tests that are based on proprietary technologies. EyeQue does not perform and provide optometry services, nor does it represent itself as a licensed optometrist or issue prescriptions. The EyeQue VisionCheck® and EyeQue Personal Vision Tracker® accurately measure for refractive error and detect changes between regular eye exams when properly used. These tests do not replace a comprehensive eye exam that evaluates ocular health and binocularity. EyeQue strongly recommends people visit an eye care professional annually to receive a complete eye health exam.

// Last updated July 11, 2023

Trademarks

EyeQue trademarks represent to Company’s commitment to innovation and quality. The following list of EyeQue’s trademarks and registered trademarks in the United States and certain other countries may not be exhaustive and represents the known registration status as of the date posted above.

You may only use our trademarks with written permission and must do so in accordance with our brand guidelines. The trademark symbols included in the list below are for the US only; different rules apply for international use.

Last updated July 11, 2023

EyeQue trademarks represent to Company’s commitment to innovation and quality. The following list of EyeQue’s trademarks and registered trademarks in the United States and certain other countries may not be exhaustive and represents the known registration status as of the date posted above.

You may only use our trademarks with written permission and must do so in accordance with our brand guidelines. The trademark symbols included in the list below are for the US only; different rules apply for international use.

  • EyeQue®
  • EyeQue Asia®
  • EyeQue China®EyeQue China®
  • EyeQue Cloud®
  • EyeQue Eye®
  • EyeQue EyeCheck®
  • EyeQue India®
  • EyeQue Insight Plus®
  • EyeQue Insight®
  • EyeQue Insight+®
  • EyeQue Kids®
  • EyeQue PDCheck®
  • EyeQue Personal Vision Tracker®
  • EyeQue VisionCheck®
  • EyeGlass Numbers®
  • Contact Lens Numbers™
  • Vision Correction Numbers™
  • EyeQue Vision Monitoring Kit™
  • EyeQue Try-On Glasses™
Effective Date: February 4, 2023

Privacy Policy - MyReaderNumber

Privacy

1. MyReaderNumber is an app for measuring reading and computer magnifying power using the TrueDepth API (ARKit) on iPhone X and newer iPhones that use Face ID.

2. The TrueDepth API is only used for measuring the distance between the user’s phone and face. For this functionality to work, MyReaderNumber requires access to your iPhone device camera. The access to your iPhone camera can be toggled on and off at any time in your device’s settings. No image is collected during the measurement process and the distances captured (in millimeters or inches) are only used for calculation purposes. None of the information collected by the TrueDepth API is stored on the device or externally.

3. MyReaderNumber does not collect or store any facial recognition (Face ID) data gathered by the TrueDepth API. The Face ID data gathered by TrueDepth API is only available during the use of the MyReaderNumber app, specifically, during a live measurement.

4. If the user chooses to use the share function on the MyReaderNumber app, their results are shown in two different ways:

1. A screenshot of their user dashboard — The screenshot option is an image which does not contain any metadata.

 

2. A text-based message — The text-based message contains only texts which does not contain any metadata.

Effective Date: September 23, 2023

Privacy Policy - PDCheck AR

App Use Cases and Limitations

1. PDCheck AR is an app for measuring pupillary distance using the TrueDepth API on iPhone X and on newer iPhones that use Face ID. EyeQue takes no responsibility for the accuracy of the results or the subsequent use of the data.

2. EyeQue does not guarantee the accuracy of the results of this app.

Privacy

1. PDCheck AR is an app for measuring pupillary distance using the TrueDepth API (ARKit) on iPhone X and newer iPhones that use Face ID. PDCheck AR is a completely self-contained app and is not connected to any external APIs.

2. The PDCheck AR does not require any Personal or Privacy Information.

3. The TrueDepth API is only used for measuring the distance between your pupils, and is used for no other purposes. For this functionality to work, PDCheck AR requires access to your device’s camera. The access can be toggled on and off at any time in device’s settings. None of the information collected by the TrueDepth API is stored on the device or externally.

4. PDCheck AR does not collect or store any user data, including face data gathered by the TrueDepth API. User data is only available live on the screen while the app is open and running.

5. No data is transmitted to external devices other than if a user decides to take a screenshot of the app with the measurement results. The screenshot is only an image that does not contain any metadata.

6. As the PDCheck AR App does not collect or store any user data, no data is shared with third parties.